Terms & Conditions

01 Definitions

In these Terms & Conditions, the following terms carry the meanings defined below unless context clearly indicates otherwise:

02 Eligibility

To use the hdtoto Platform, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. hdtoto enforces a strict 21+ age restriction for all Indonesian users in accordance with Indonesian social norms and international responsible-gaming standards.
• You must be a natural person with legal capacity to enter into binding contracts.
• You must not be located in a jurisdiction where online gambling is prohibited by applicable law, to the extent that your participation would violate those laws.
• You must not be an employee, director, contractor, agent, or immediate family member of any employee or director of hdtoto or any of its affiliated companies.
• You must not have been previously excluded or suspended from hdtoto or any affiliated platform.
• You must not be registered on any national or international self-exclusion register for gambling services.

03 Account Registration

Each User is permitted to hold only one (1) active Account on the hdtoto Platform. The existence of duplicate accounts — whether identified through shared name, date of birth, address, bank account number, device fingerprint, IP address, or any other identifier — constitutes a breach of these Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of balances.

When registering, you agree to provide accurate, complete, and current information. You are responsible for maintaining the security of your login credentials (username and password). hdtoto will not be liable for any loss arising from unauthorized access to your Account that results from your failure to keep your credentials secure.

• Use a strong, unique password not shared with any other service.
• Enable two-factor authentication (2FA) where available — strongly recommended.
• Never share your login credentials with any third party.
• Notify hdtoto support immediately if you suspect unauthorized access to your Account.
• Ensure all personal details registered remain accurate and up to date. Discrepancies between your registered name and your bank account name may delay withdrawals.

hdtoto reserves the right to refuse registration or close an existing Account at its sole discretion, without obligation to provide a reason, subject to returning any eligible real-money balance.

04 Deposits & Withdrawals

All deposits and withdrawals on the hdtoto Platform are processed in Indonesian Rupiah (IDR / Rp). The following provisions govern the movement of funds between Users and the Platform.

4.1 Deposits

• Minimum deposit: Rp 10.000
• Accepted deposit methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Deposits made via bank transfer are generally credited within minutes of confirmation. E-wallet deposits are typically instant.
• All deposited funds must originate from a payment method registered in the User's own name. Third-party deposits are strictly prohibited.
• hdtoto reserves the right to return deposits made from unverified or third-party payment sources.

4.2 Withdrawals

• Minimum withdrawal: Rp 50.000
• Maximum single withdrawal: Rp 500.000.000 per transaction.
• Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible.
• Standard processing time is within 5 minutes during Business Hours. Withdrawals requested outside Business Hours are processed on the next available Business Day.
• KYC verification must be completed before any withdrawal exceeding Rp 5.000.000 can be approved.
• hdtoto does not charge withdrawal fees for standard bank transfers. E-wallet withdrawal fees, if any, are specified at the point of transaction.
• Withdrawals to third-party accounts are strictly prohibited. The name on the destination bank account must exactly match the name registered on the User's hdtoto Account.

05 Bonuses & Promotions

hdtoto offers various promotional bonuses — including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). All bonuses are subject to the following general conditions, in addition to any promotion-specific terms communicated at the time the bonus is offered.

• Bonus funds are separate from real-money balance and must meet specified wagering requirements before they can be converted to withdrawable funds.
• Standard wagering requirement: the bonus amount multiplied by the rollover factor stated in the individual promotion (typically between 5× and 30×, depending on the promotion type).
• Bonuses are valid for the period stated in the promotion. Unused bonus funds expire automatically at the end of the validity period.
• Only one welcome bonus may be claimed per User, per household, per device, and per IP address.
• hdtoto reserves the right to withdraw any bonus offer, modify its terms, or disqualify a User from a promotion if abuse or manipulation is detected.
• Certain game types (e.g., live dealer games, togel draws) may contribute to wagering requirements at a reduced rate as specified in each promotion's terms.
• Bonus funds may not be transferred between accounts and carry no cash value outside the Platform.

hdtoto's determination of whether wagering requirements have been met is final. Any attempt to exploit bonuses through artificial wagering patterns, stake manipulation, or coordinated multi-account play constitutes a breach of these Terms and will result in forfeiture of all related bonus funds and potentially the suspension of the Account.

06 Betting & Gaming Rules

The following general rules apply to all betting and gaming activity on the hdtoto Platform. Product-specific rules (sports betting, togel draws, live casino, slots, bandar bola (sports bookmaking) markets, mix parlay (accumulator betting)) are published within the relevant sections of the Platform and form part of these Terms.

• All bets are final once confirmed by the Platform. hdtoto does not accept requests to cancel or amend a confirmed bet, except in circumstances where the Platform determines that odds were published in clear error.
• In the event of a manifest error in odds, hdtoto reserves the right to void the affected bets and return stakes to Users' Accounts.
• hdtoto's trading team reserves the right to limit maximum stake sizes for any User at any time and without prior notice, particularly where betting patterns suggest professional arbitrage or syndicate activity.
• Minimum single bet: Rp 1.000. Maximum single bet limits vary by market and are displayed at the point of bet placement.
• Live (in-play) betting markets may be suspended or removed without notice due to feed interruptions, rule changes in the underlying event, or risk management decisions.
• In the event of match abandonment, postponement, or cancellation, bets will be settled according to the specific sport's rules published on the Platform. As a general rule, sports bets are void if a match does not commence within 24 hours of the originally scheduled kick-off time.
• For togel (numbers lottery), the official draw results from the licensed draw operator are final. hdtoto accepts no responsibility for delays or discrepancies in third-party draw results.

07 Responsible Gaming

hdtoto is committed to promoting responsible gaming across all products and markets. The Company recognizes that gambling can become harmful for some individuals and has implemented a range of tools and policies to support player welfare.

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits from their Account dashboard. Once set, a limit reduction takes effect immediately; a limit increase requires a 72-hour cooling-off period.
• Loss Limits: Users may set maximum loss thresholds over defined time periods.
• Session Time Limits: Users may set a maximum session duration after which they will be automatically logged out.
• Reality Checks: Periodic on-screen notifications reminding Users how long they have been active in a session.
• Self-Exclusion: Users may request temporary exclusion (30, 60, or 90 days) or permanent self-exclusion from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Account Cool-Down: A 24-hour or 7-day temporary pause may be activated at any time without going through the full self-exclusion process.

For further information on these tools, please visit our dedicated Responsible Gaming page. If you believe gambling is negatively affecting your life or the lives of those around you, please contact our support team at [email protected] — we are available 24/7.

08 Prohibited Conduct

The following activities are strictly prohibited on the hdtoto Platform. A breach of any of these provisions may result in immediate Account suspension, forfeiture of balance, and referral to relevant law enforcement authorities:

• Registering more than one Account, whether under your own name or using another person's identity.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform without express written permission from hdtoto.
• Exploiting software bugs, glitches, or errors in the Platform's systems. Any winnings generated through exploitation of a known or unknown technical error are subject to void and forfeiture.
• Engaging in any form of collusion, match-fixing, or insider wagering on events where the User has non-public information that could influence the outcome.
• Depositing funds derived from criminal activity or using the Platform for money laundering purposes.
• Reverse engineering, decompiling, or otherwise attempting to access the underlying source code or infrastructure of the Platform.
• Harassing, threatening, or abusing hdtoto staff, customer support agents, or other users of the Platform.
• Using VPN, proxy, or anonymizing services to circumvent geographic restrictions or to disguise your true location or identity in a manner that violates these Terms.

09 Intellectual Property

All content on the hdtoto Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and compiled data — is the exclusive intellectual property of hdtoto or its licensed content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft). All rights are reserved.

Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This license does not grant any right to copy, reproduce, distribute, publicly display, modify, or create derivative works from any Platform content without prior written consent from hdtoto.

10 Privacy & Data

hdtoto collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and should be read alongside this document.

By creating an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including identity verification data (for KYC purposes), financial transaction data, device and usage data, and communications records. hdtoto employs industry-standard 256-bit SSL encryption across all data transmissions and stores sensitive data using appropriate security controls.

You may exercise your data subject rights — including the right to access, correct, or request deletion of your personal data — by contacting [email protected]. Note that certain data must be retained for a minimum period to comply with anti-money laundering and financial record-keeping obligations, and deletion requests may not be fulfilled in full where such obligations apply.

11 Limitation of Liability

To the fullest extent permitted by applicable law, hdtoto's total aggregate liability to any User arising out of or in connection with the use of the Platform shall not exceed the total amount of real-money funds deposited by that User in the 30-day period immediately preceding the event giving rise to the claim.

hdtoto shall not be liable for:

• Any loss of profits, revenue, or anticipated savings.
• Any indirect, special, incidental, or consequential damages of any kind.
• Loss or corruption of data arising from system failure, cyber attack, or force majeure events.
• Service interruptions caused by telecommunications failures, internet outages, or infrastructure maintenance — whether planned or unplanned.
• The accuracy, completeness, or timeliness of sports data, odds, or game results provided by third-party data suppliers.
• Any losses incurred as a result of a User's failure to maintain the security of their Account credentials.

Nothing in these Terms shall exclude or limit hdtoto's liability for fraud, fraudulent misrepresentation, or any other matter where exclusion of liability is prohibited by law.

12 Suspension & Termination

hdtoto reserves the right to suspend, restrict, or permanently close any User Account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Suspected fraudulent, deceptive, or criminal activity.
• Suspected underage use.
• Receipt of a self-exclusion request from the Account holder.
• A regulatory or law enforcement instruction requiring suspension.
• Extended inactivity (Account dormancy policy applies after 12 consecutive months of no login activity — an administrative fee of Rp 10.000 per month may be deducted from dormant account balances after written notification to the registered email address).

Upon Account closure for reasons other than breach or fraud, any verified real-money balance will be returned to the User via the registered withdrawal method within a reasonable timeframe. Bonus funds and any winnings derived solely from bonus funds are forfeited upon closure.

Users may close their Account voluntarily at any time by contacting our support team. Please review the Responsible Gaming page if you are considering closure for welfare reasons, as self-exclusion options may be more appropriate.

13 Governing Law

hdtoto operates under an international gaming license issued by a recognized offshore gaming authority. These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated, without regard to its conflict of law principles.

Users acknowledge that online gambling may be subject to legal restrictions in Indonesia and agree to satisfy themselves as to the legality of their participation under the laws applicable to them. hdtoto makes no representation that use of the Platform is legal in all jurisdictions and expressly disclaims any liability arising from a User's non-compliance with applicable local laws.

Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration under the rules of the relevant arbitral body in the Company's jurisdiction of incorporation. The arbitration shall be conducted in English. The arbitral award shall be final and binding on all parties.

14 Amendments

hdtoto reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, Users will be notified via a prominent notice on the Platform and/or by email to the registered address at least 7 days before the changes take effect.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and may request Account closure in accordance with Section 12.

The version of the Terms currently in force is always available at https://hdtoto.cam/terms-conditions. The "Last Updated" date at the top of this document indicates when the most recent revision was made.

15 Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the hdtoto support team using the details below. All formal legal notices should be submitted in writing via email to ensure they are properly recorded and escalated.

For responsible gaming concerns specifically, please visit our Responsible Gaming page, where dedicated tools and specialist support contacts are listed.